Frequently Asked Questions
We Are Here to Help You!
RETURN POLICY
If you aren’t thrilled with your purchase, you can return most items within 30 days of receipt for a refund as long as it is still in “sellable condition.” This means the item cannot be damaged due to improper use and will not be accepted for return. Buyer pays for return shipping.
Returns are credited to the original payment method.
Oh yeah – proof of purchase is required for all returns. Anything referencing your order number will work. Please contact us by phone at 574-707-4185 or email at Babette35@aol.com.
DEFECTS, DAMAGES, INCORRECT OR MISSING ITEMS
Please inspect your product within 72 hours of delivery and report any issues by contacting us by phone at 574-707-4185 or email at Babette35@aol.com. We will help reconcile the issue as quickly as possible!
ORDER CANCELLATIONS/CHANGES
Because we ship our orders within 24 hours you will need to contact us as soon as possible. Please contact us by phone at 574-707-4185 or email at babette35@aol.com. We will get back to you regarding your order to let you know the status. However, once the order has been processed or shipped, we cannot cancel or change an order.
If the package is refused, then the shipping cost and the return costs will be deducted once the package is returned.
SHIPPING
Fast Shipping! We ship all items within 24 hours Monday – Friday, except for Independence Day, Thanksgiving and Christmas! Most orders will arrive in 2-5 business days!